Digital Banking

• Free, secure, and easy-to-use service for Doches Credit Union members
• Manage a number of banking activities anytime, anywhere with internet access:
  • View account balances and history
  • Access eStatements
  • Transfer funds between accounts
  • Make loan payments
  • And more!
• Make more time for yourself; fewer bank trips necessary
• Print or download to popular financial management software

Action Needed for Online Banking Users
A new security feature is coming soon to Virtual Branch (online banking).
To continue accessing your account online, you MUST have a current phone number listed in your online banking profile. If your phone number is not updated, you may not be able to access online banking after this update is implemented.

• Log in today and verify/update your phone number.
• The new login process will send a security code to your phone during sign in.

 

• Pay one-time or recurring bills with ease:
  • Schedule payments in advance
  • Set up payment reminders
  • Ensure payments are received on time
  • Have all payee information in one convenient place
  • Retain funds until paper drafts are presented for payment
• Avoid paper clutter
• More secure than paper billing

• Fast, free, and secure service for members enrolled in online banking*
• Available to personal and business customers
• Easily keep track of your finances — even on-the-go:
  • View account balances
  • Review history
  • Transfer funds between accounts
  • Receive alerts
  • Pay bills
• Available via any web-enabled cell phone or device
• Utilize this service through:
  • Web browsing
  • App download – iPhone | Android
• Save valuable time and effort; avoid an extra trip to a branch

*Wireless carrier data rates may apply.

e-Statements. Go Paperless. Stay Connected.

Receiving your account statements electronically is one of the easiest ways to manage your accounts while avoiding the new paper statement fee. e-Statements are free, secure, and available online whenever you need them.

Beginning with September 2026 statements, accounts receiving paper statements by mail will be assessed a $2 monthly paper statement fee. Members enrolled in e-Statements will continue receiving monthly statements at no charge.

Ready to switch?

Call or visit any Doches Credit Union location and we'll be happy to help.

Why Choose e-Statements?

• FREE every month.
• Available sooner than mailed statements.
• Securely stored within the DCU’s online platform.
• View, print, or download statements anytime.
• Reduce paper clutter.
• Help protect your personal financial information. 

Paper Statements	e-Statements
$2 per statement beginning September 2026	FREE
Mailed through USPS.	Available online anytime.
May be delayed in the mail.	Available as soon as released.
Paper storage.	Download or print anytime.
Less secure.	Secure electronic access.

 

Frequently Asked Questions

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What are e-Statements?

e-Statements are electronic versions of your monthly account statements. They contain the same information as your paper statements and are available through Online Banking.

Is there a charge for e-Statements?

No. e-Statements are provided free of charge to all enrolled members.

Why is Doches Credit Union charging for paper statements?

Printing and postage costs have continued to increase. The paper statement fee helps offset those costs while continuing to provide members with a free electronic option.

When does the paper statement fee begin?

The fee becomes effective September 1, 2026, and will first appear with your September account statement.

I only have a savings account. Will I be charged every month?

No. The paper statement fee only applies when a paper statement is mailed. Since savings-only accounts typically receive statements quarterly, the $2.00 fee will generally only be charged once each quarter when a paper statement is issued.

Will I still receive a paper statement?

No. Once enrolled in e-Statements, your monthly statements will be delivered electronically through the Credit Union’s online platform instead of by mail.

How will I know my statement is ready?

An email notification will be sent to the email address we have on file when your statement becomes available.

Can I print my statement?

Absolutely. You may print or save your statement as a PDF whenever you need it.

Are e-Statements secure?

Yes. e-Statements are accessed through your secure Online Banking account and help reduce the risk of mail theft or lost paper statements.

Can I switch back to paper statements later?

Yes. You may request to resume paper statements at any time. If paper statements are selected, the current paper statement fee will apply.

I'm 65 or older. Will I be charged the paper statement fee?

No. Members who are 65 years of age or older will continue to receive paper statements at no charge. If you are 65 or older, no action is required to continue receiving your paper statements by mail. If you would still like to switch to free e-Statements, we're happy to help you enroll.

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Need Help?

Call us at 936-569-7700 or visit any branch.